Terms & conditions
26 Feb 2015

Dear clients please read these terms and conditions.

World and Pleasure j.d.o.o. through this site offers transfers and travel services in Croatia and abroad.
It is available for our customers to find and book for transfers, trips and excursions from and to various destinations.

Definitions

Provider – is World and Pleasure j.d.o.o.
Client / Passenger – is the person who accepts offer of transfer service in the name of whole group of passengers or whose order for the transfer service is accepted by the Provider.
Booking – you can place a booking on-line on web page or even by telephone or via email. The Provider will answer you via email.
Transfer – implies the transport of at least one passenger from pick-up point to your destination. If pick-up points or drop-off points are not mentioned on our pages, please send us your request and we will contact you .
You can choose between few types of transfers and vehicles. The prices are created according to the type of vehicle you choose and the distance between your pick-up point and the destination.
General terms and conditions

– The person who makes a reservation must be over 18 years old and is responsible for validity of details. The Provider does not bear any responsibility for entered information’s.
-Reservation has to be made at least 24 hours before the transfer.
– For any bookings to pick up within 24 hours, please call us ,so we can check availability.
The reservation must be cancelled at least 5 days before the transfer. If it is cancelled under these terms, the deposit will be refunded. If the reservation is cancelled within 5 days, the deposit will not be refunded
If you miss your flight (or any other means of transportation) because of traffic jams or any other road conditions which are not direct fault of our transfer service, the Provider cannot be held responsible.
If the Provider is the direct cause of your delay (ex. flat tire, no gas, late arrival, negligence of the driver etc.), you will be refunded for your loss
-About deposit, total amount, method and way of payments the client will be notified via email
– Passengers insurance during transfer/travel by our vehicles is included in the price..
All the vehicles for transfers are properly inspected and insured in accordance to the laws of the Republic of Croatia. The Provider commits that the transfer will be effectuated professionally and in accordance to the transportation rules and the laws of the Republic of Croatia.
– World and Pleasure j.d.o.o. shall not be liable for any loss or damage to any goods, baggage and personal effects conveyed by our service.
– If there is a need for baby seats let us know at the time . Please specify child’s age.
-If You have difficulty to locate your driver please call us and we will assist You instantly.
Please keep a note of our telephone numbers.

World and Pleasure j.d.o.o. has high ethical standards and respects your privacy.

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